Last Updated: 25/6/2026

Ruya Design Studio ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, contact us, or engage our services.

By using our website, you agree to the collection and handling of your information in accordance with this Privacy Policy.

1. Who We Are

Ruya Design Studio is a design practice providing interior design, styling, creative consulting, and related services.

For any privacy-related enquiries, please contact:

Ruya Design Studio
ABN: 18201687141
Email: hello@ruyadesignstudio.com.au
Website: www.ruyadesignstudio.com.au

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Your name

• Email address

• Phone number

• Business name

• Project address or location

• Project details and requirements

• Information submitted through contact forms

• Information contained in emails, messages, or enquiries you send to us

We may also automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type

• Device information

• Website usage data

• Pages visited

• Referral sources

• Cookies and analytics information

3. How We Collect Information

We collect information when you:

• Submit an enquiry through our website

• Contact us via email, phone, or social media

• Request a proposal or consultation

• Subscribe to updates or newsletters

• Complete forms on our website

• Interact with our website through cookies and analytics tools

4. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and requests

• Provide design and consulting services

• Prepare proposals and project documentation

• Communicate with you about projects

• Improve our website and services

• Send updates, newsletters, or marketing communications (where permitted by law)

• Maintain business records

• Comply with legal obligations

We will only use personal information for purposes that are reasonably related to our business activities.

5. Marketing Communications

We may send you marketing communications regarding our services, projects, news, or updates where you have consented or where permitted by law.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in the communication or contacting us directly.

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

Cookies help us understand how visitors interact with our website and may collect information such as:

• Pages viewed

• Time spent on pages

• Website navigation patterns

• Device and browser information

We may use third-party analytics services such as Google Analytics to assist with website performance monitoring.

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect website functionality.

7. Sharing Your Information

We do not sell, rent, or trade personal information to third parties.

We may disclose personal information to:

• Professional advisers and consultants

• Service providers who assist us in operating our business

• Website hosting and technology providers

• Marketing and analytics providers

• Contractors and suppliers involved in your project

• Government authorities where required by law

Any third parties receiving personal information are expected to protect it appropriately and only use it for authorised purposes.

8. Overseas Disclosure

Some service providers we use may store or process information outside Australia.

Where personal information is transferred overseas, we take reasonable steps to ensure it is handled in accordance with applicable privacy laws.

9. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Access and Correction

You may request access to personal information we hold about you and request corrections if that information is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details provided in this Privacy Policy.

We may require verification of your identity before processing your request.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

12. Portfolio and Project Photography

As part of our services, we may photograph completed projects for portfolio, marketing, editorial, social media, or promotional purposes.

Where appropriate, permissions will be obtained in accordance with project agreements.

We take reasonable care to avoid publishing sensitive personal information within project imagery.

13. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer required, we take reasonable steps to securely destroy or de-identify it.

14. Complaints

If you believe we have breached applicable privacy laws or mishandled your personal information, please contact us first so we can investigate and respond.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and will take effect immediately upon publication.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

Contact Us

For any privacy enquiries, requests, or complaints, please contact:

Ruya Design Studio
ABN: 18201687141
Email: hello@ruyadesignstudio.com.au
Website: www.ruyadesignstudio.com.au